Ask them to explain their thinking in as much detail as is helpful to you. Why THAT decision? What sort of precedence does it establish or work within? Buy them a cup of coffee and ask them about it, how they approached the matter, identified possible options, vetted those options, and ultimately came to a conclusion. To get a better feel for the difference, look at a decision one of your more strategic coworkers recently made. "Forests" (more strategic decisions/recommendations) are more "one-and-some," meaning they address both the current circumstance/situation AND future choices relevant to it or that may arise as a result of it. "Trees" (more tactical decisions/recommendations) are typically one-and-done - good for the particular circumstance/situation, but not much more. Best of luck.Ī good way to differentiate the "forest" from the "trees" is to think in terms of the precedence or implications of a decision or recommendation. Then align your efforts to support the big picture. Initiate an honest discussion to define the bigger picture.
How is your boss's performance judged? What are the objectives of the company? The big picture approach is to meet the revenue objectives, from the desired target market, in the assigned territory, at the desired price, within budgeted costs, etc.Ī starting point is to identify all of the elements of success. Sales Manager: The tactical approach is to meet the revenue objectives of the company. The big picture approach is the customer receives what was contracted, on time, profitably, billed properly, absent organizational disruption, etc. Project manager: The tactical approach is to look at the job from a couple of elements - job complete, on-time and the customer is happy. The frustration of the boss is a result of the fact that tactical implementation almost always leads to unintended consequences or missed objectives in other areas. My experience has shown that a request to be "big picture" implies that one has not included the company and/or departmental objectives in their thinking. If I were to answer the question of what is the most important and immediate step I could take, the answer would be to "define the big picture".
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